For market researchers and customer experience managers, open-ended survey allows respondents to provide richer and unbiased response, yet analyzing the messy unstructured responses can be challenging. Manual coding is time consuming and often inconsistent among coders.
Our AI goes through your open-end texts and detects most discussed topics and the topic-level sentiment within just minutes.
Our AI text analytics engine works in a bottom-up approach and can thus handle topics which are never detected before.
Translate survey responses from over 100 languages into one single language for multi-country studies and analyse them neatly together.
Easy topic drag-and-drop interface and inline edition allows you to further refine the topics and sentiment. The AI engine will learn from your edits and get more precise for your next project.
Export your analytics result in format tailored for SPSS and BI tools.
Streamline your work by importing your survey responses directly form Survey Monkey into Symanto Platform.
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We have worked with companies of all shapes and sizes
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If you want to learn more about how Symanto can help you get the
most out of open-ended questions, feel free to get in touch! We’re looking forward to hearing from you.