CASE STUDY

Restaurant Reviews and insights

Restaurant Reviews and insights

As one of the most, if not the most, famous taverns in the world, it’s no doubt that our client wants to know more about their visitors. How? By understanding thousands of online reviews.

Objective:

  • To understand how visitors review the entertainment,  traditional menu, drinks, as well as service
  • To learn about the needs and wishes as well as define the messaging strategy for different channels

Solution:

We provided deep insights into the international and local visitors and developed distinct psychographic profiles, allowing our client to understand not only their visitors’ needs but also their emotions towards the service, offerings and entertainment.

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